Concentrix a divison of Synnex Corp said that it would acquire Convergys for $2.43 billion cash and stock deal that would accelerate the buyers position in the industry.
Throughout the years Convergys has delivered consistent quality customer service in different languages around the Globe.
According to sources the deal would deliver provide cost benefits and strategic advantages that will create substantial shareholder value.”
In terms of mergers Convergys has previously acquired Stream Global Services and Datacom Asian Contact Services. While Concentrix has acquired IBM Customer Care Business last 2014.
Fortune 500 previous ranked CVG at 746 while SNX was ranked at 198.
The deal would appear to be positive for it's owners and shareholders however, the main question is how will it provide a better value for the employees.
Have you experienced the same scenario wherein your company was acquired by a bigger company? Share your thoughts in the comments section.