Wednesday, July 29, 2015

PLDT ULTERA REVIEW AND SMARTBRO CANOPY



Thinking of a work from home setup? Working from home means having more time with the family, but you have to consider your kids, background noises (dogs, tricycle, videoke) and a good home office setup. One of the most important thing to invest in is your internet connection. Let me share my experience on PLDT uLTEra, after 25 months of usage of theSmart Bro Canopy plan 999 or PLDT Home Bro I can say that I’m quite satisfied with the service since I get a constant speed of almost 2Mbps download plus upload and a friend is also using the same connection for his work from home office.  As part of their retention service PLDT offered a free upgrade to PLDT Home Bro Ultera. So what do I got after the upgrade?

1.       Free installation and activation fee.
2.       3Mbps of High-speed LTE service.
3.       I could still keep my SmartBro/HomeBro Canopy till I fully use the PLDT Ultera.

Just like everybody else the first thing that I did was to run a speed test.


Wow! I was impressed with 5.03 Mbps Download and 2.00Mbps Upload speeds the 270ms ping is acceptable since Bayantel was the speedtest server provider and it was automatically picked by Ookla based on location. I think I'm getting my money's worth since my speed is above 3Mbps.

Now here's the catch, (10GB Recommended usage for optimum speed ) according to PLDT Ultera service you need to maintain 10GB of data per month to keep on getting the 3Mbps speed. So let's compute the daily cap that's 10,000mb / 30 days, you get 333 mb/day. Once you reach the daily cap of 333Mb which is equivalent to an estimate 1 hour of youtube video at 480p or an hour of movie compressed by yify,  your speed may drop to 30%. So I let my kid watch his favorite videos(Pocoyo, Peppa Pig and Elmo's World) in Youtube till we reach the daily cap then I ran another speed test. 

So my 3Mbps connection is now capped to 30% of it's original speed, my internet connection has dropped to 1.08Mbps download and 0.83Mbps upload which I think is sufficient for watching 240p Youtube video streams.

Another fine print is minimum speeds of 256 kbps at 85% reliability. This is what bothers me because as a subscriber of  PLDT, SMART HomeBro uLTEra you can't have any privilege to complain about the speed since it is stated on the fine print. So I decided to test the connection further by letting my kid watch more videos in Youtube.

Congratulations!!! I got 256 kbps, a high speed internet way back year 2000.

For other PLDT Ultera plans like 1,599 (1,299 only if you upgrade from Smart Bro) you will get.
  1. Up to 5Mbps speed
  2. 15GB cap or  500MB / day, speed will be capped around 1.7Mbps
  3. Minimum speeds of 256 kbps at 85% reliability.
For PLDT Ultera plan 1,999 (1,699 only if you upgrade from Smart Bro) you will get.
  1. Up to 10Mbps speed
  2. 30GB cap or  1GB / day, speed will be capped around 3Mbps
  3. Minimum speeds of 256 kbps at 85% reliability. 
Also, you can get constant disconnections because the modem can't detect a signal, which can be resolved by power cycling the modem (removing the power cable at the back and connecting it back) .

Avoid this modem with Model ID : WLTFSR-115GN  ask your agent if you can get a modem with external antenna.


ADDITIONAL INFO's AS REQUESTED FROM THE COMMENTS:

FROM comment 8/17/2014 @ 6:43AM and 8/17/2014 @ 7:25 PM: If this is a daily cap then try to use up the cap in the early morning then test the post cap speed in the morning.


I have read in tipid pc that the cap gets reset at 4:00am the next day so the screenshot above confirms it. Since my cap has been reset I should be getting the same speed all day given that I won't be hitting the 333mb/day cap.


So before going to sleep I played a Pocoyo video  playlist in Youtube which consists of 17 videos at 25 minutes each. Based on the screenshot above the test at 11:00AM shows that I have reached my daily cap.

 
As of this time 8/18/2014 at 11:00 AM I'm not yet capped so I'm getting a great speed. you can see that at 2:21 AM my cap has not yet been refreshed so this would be a good proof as well that the cap gets refreshed at 4:00 AM the next test was performed @ 8:14 AM and I was getting amazing results.

 PING TESTS FROM DIFFERENT SERVER LOCATION AND GARENA

I downloaded Garena to check the ping from other players. The screenshot above is from Singapore room and the ping from other players are above 200 on the right side is a speed test for a server located in Malaysia.

Above is the USA room and the ping from other players is also above 200 on the right side is a speed test for a server located in San Francisco.

AS REQUESTED BY: ANON August 21, 2014 at 4:55 AM
I got 41ms with server from Makati City and on the left side you can see that my signal is 5 bars not bad because I have an indoor router/modem.



I can monitor if I'm capped by enabling the metered connection option in Windows 8 since it gives an estimated usage of your internet connection.



On the Home Bro Canopy I can monitor the status of capping from my Dlink-router which had a DD-WRT firmware. I can get as high as 4Gb utilization per day and not being capped for the day, but once I hit 30Gb the speed will go down to 256kbps.
Note: PLDT won't tell you how much the cap is for the PLDT Home Bro Canopy because they are marketing it as "UNLIMITED"  it looks though that the cap is 30Gb monthly.

ADDITIONAL INFO: 
If you want to change the SSID of the wireless network and its password, accessing the PLDT Ultera Settings is easy just follow the steps below;
  1. Connect to your modem using wired or wireless connection.
  2. Once connected, open up a browser then type 192.168.15.1.
  3. On the log in page use:
  • USERNAME: homebro
  • PASSWORD: homebro
CUSTOMER SERVICE VISIT UPDATE: 
The recent trip to SM North Edsa PLDT customer service did not end out well because they can't process my request of cancelling the uLTEra also, going back to the Canopy is not an option as well because the Canopy has been fully terminated. Aside from that, PLDT customer service can't process my request of upgrading the connection to plan 1299 because the  product is new and they are not yet trained for it. According to the PLDT customer service the system does not allow upgrading at this time. I guess I'm trapped in this situation for the next 24 months.

TIPS TO AVOID THIS SCENARIO:
  1. Don't believe the Field Sales Technician, they would tell you that you need to upgrade to Ultera because  the Canopy will be phased out  PLDT sent out SMS blasts to subscribers that Canopy will be phased out by 2016. I was not at home that time when the Field Sales Technician offered the upgrade to my wife (she's the account holder). Being worried about the Canopy phase out she had no choice but to say yes.
  2. Test and monitor your internet connection. If you are not satisfied immediately call *1888 and connect to customer service tell them that you want the Ultera cancelled and ask for a reference number. Don't believe the CSR rep if he/she will tell you that the Canopy will be retained because it will be deactivated within 5 days.  
  3. Within 24 hours immediately go to the nearest PLDT Customer Service office to inform them that you want the Ultera cancelled provide the  reference number from your phone call. Don't  forget to bring the latest bill and ID. If you are not the account holder you need to create an authorization letter.
  4. Act immediately because once a request for a Canopy disconnection has been processed you might have a hard time to revert back and your next bill will have a prorated charges for the Ultera. 
I'm saying goodbye to my work from home dreams for now because most of the ISP's in the Philippines has enabled capping on wireless networks which is pretty sad because, wireless networks should be an alternative for areas that are not accessible to wired networks. My next post will be a comparison of the speed test for uLTEra and Canopy.  
I tried to connect a SMARTBro LTE sim on my Ultera and it's working. I'll be creating a review about it and for a teaser, once you put in a SmarBro LTE Prepaid sim you will be redirected to the dashboard from there you can choose the Plan that you want like 50 pesos unlisurf,  this might be an alternate solution.
Click on the link below to see the comparison of capped uLTEra 999 vs Canopy  999
http://www.callcenterfocus.com/2014/08/pldt-homebro-ultera-capped-versus.html



188 comments:

  1. thanks for the review and going into detail about the capping (and for clarifying the cap is daily, not monthly). was thinking bout getting ultera but since reading the info you posted, not anymore.

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    Replies
    1. Thanks for your comment! I really appreciate it, my purpose is to let future and current subscribers on how this hyped PLDT service and how the capping works including the fineprit. I'm on my way to PLDT customer service tomorrow to have it disconnected.

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  2. re the 256 kbps result: make sure you differentiate between congestion and capping.

    If this is a daily cap then try to use up the cap in the early morning then test the post cap speed in the morning. Conversely do not use up the cap then test the speed in the evening to see if the daily peak hour congestion is the real culprit

    ReplyDelete
    Replies
    1. Thanks for the input, I will check that by downloading a 2gb file which would take around 6 hours and post the results. The test was performed around 11:02PM and I think by this time the network should not be congested. I also get the same results (256kbps) on my PLDT Home Bro Canopy whenever I reach the 30gb monthly limit.

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  3. salamat sa review mo bro. now i understand how ultera capping works. take your case for example. you get 10 gigs a month. if you exceed the daily cap of of 333mb bagsak from 3mpbs to around 1mpbs. THEN if you exceed 10 gigs for that month bagsak AGAIN ang speed mo to .25 mpbs. hindi congestion yan. that's being double capped. racket yan ultera. hopefully pwede ka bumalik sa canopy. scam yang capping terms ng ultera.

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    Replies
    1. Salamat din sa pagbasa sir. Yung double capping naranasan ko yan sa Canopy from 1.65 Mbps download pag na reach ko na yung 25Gb bababa yun sa 1Mbps tapos pag nag 30Gb na 256kbps na. Wala lang akong screenshot nun kasi ok naman ako sa setup na yun dahil kadalasan 5 days before the month ends tsaka ko sya nararanasan so tiis lang for 5 days. Since na monitor ko naman ang usage ko tingnan ko kung babagsak sa 256kbps pag na reach ko 10GB cap ng uLTEra.

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  4. congestion yan. note yung inconsistent speed sa last speed test screenshot. also ang bagal ng capped speeds.. walan pang 1 mpbs.

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    1. Napa search ako bigla sa wikipedia about congestion and capping kasi 2 na kayo nagsabi about congestion. So kapag congestion lahat ng nasa netowk affected ng pagbagal tama ba? At kapag capping specific users lang ang affected ng pagbagal. Based din dun sa article ng wikipedia yung comcast meron ding 2 types ng cap "The scheme includes a two-class system of Priority-best-effort and best-effort". So mukhang eto yung na experience ko na cap yung Priority-best-effort sa Ultera eto yung 30% speed cap na 1Mbps at yung best-effort e yung 256Kbps na nararanasan sa Canopy at Ultera. http://en.wikipedia.org/wiki/Bandwidth_throttling

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  5. how's latency in gaming? can you please post your in game ping on SEA servers and north american servers? thanks!

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    Replies
    1. I hope the Garena screenshot above would give you an idea on latency in gaming, I'm thinking that the ping time would shoot up once the game has started since it would need to download additional resources from the server. Alos, if you have an Xbox you might have difficulties connecting the uLTEra to Xbox live.

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  6. pwede malaman san location mo sir, at kung ilan percentage ng signal sa area mo. i hope you would reply fairly to my post, since this will be a big answer to all gamers out there.

    ang importante kase samin mga gamer ay yun issue sa "latency", it doesn't matter kung 256kbps lang ang connection, as long as stable un latency, it won't matter, i have been playing League of Legends for more than a year with latency of 56 using globe wimax, at 256kbps lang speed ng connection ko, but i can play fairly. so if you could provide how consistent the latency is, that would be a big help to us. depende kc un sa signal mo at sa Area mo.

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    1. I live in Sta. Maria Bulacan, mamaya pag uwi ko mag test ako latency using pingtest.net. Sa signal naman yung base station nasa loob din ng subdivision kaya laging 4-5 bars. Pag sa cellphone ako nag run ng speedtest ang ping mga 50ms+ pero pag sa PC 15ms ++ pag yung Canopy stable na 15ms. Ok na ba yung pingtest.net o may iba kang alam na test na pwede kong gawin for latency?

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  7. thanks for sharing the info about ultera. hirap humanap ng information. yours is the first one that did a comprehensive review and comparison.(including speed tests with screenshots) good job

    @anonymous regarding latency in gaming: helpful kung mag bigay ka ng IP address ng server na nilalaruan mo para mas accurate ang mabibigay na info

    ReplyDelete
    Replies
    1. Salamat din sa pagbasa medyo humahaba na din tong post na to. I wanted to put more information as much as possible. Tama ka sir dapat bigay si Anon @ August 21, 2014 / 4:55 AM ng IP para ma ping at maka run ng trace route.

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  8. SD Gundam Online Sea Server ===> 180.87.133.74

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  9. Request timed out pag nag run ako ng ping sa IP na yan e. Yung trace route naman hanggang 9 hops lang, pero magkakaron ka ng idea bout ping kasi yung last hop nya is Hong Kong around 200ms + yung response. Check mo results below
    C:\WINDOWS\system32>ping 180.87.133.74

    Pinging 180.87.133.74 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 180.87.133.74:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\WINDOWS\system32>tracert 180.87.133.74

    Tracing route to 180.87.133.74 over a maximum of 30 hops

    1 1 ms <1 ms <1 ms HomeBro_ [192.168.15.1]
    2 * * * Request timed out.
    3 57 ms 26 ms 43 ms 10.165.197.218
    4 39 ms 47 ms 27 ms 10.165.226.34
    5 58 ms 47 ms 27 ms 10.169.30.18
    6 56 ms 52 ms 55 ms 122.2.175.125.static.pldt.net [122.2.175.125]
    7 40 ms 37 ms 57 ms 210.213.133.70.static.pldt.net [210.213.133.70]

    8 57 ms 43 ms 58 ms 210.213.133.17.static.pldt.net [210.213.133.17]

    9 208 ms 215 ms 217 ms ix-2-2-2-0.tcore1.HK2-Hong-Kong.as6453.net [116.
    0.67.133]
    10 * * * Request timed out.

    ReplyDelete
  10. sa Singapore naka base un IP na binigay ko.

    dun sa trace route, i can say na okay un latency nya at hindi magkakaproblema sa gaming. not to mention na SEA region yun server nyan, safe to say na ung connection na ganito ay viable enough for gaming. ang magiging problema nalang cguro dito ay kung madalas ba ma DC or hindi..

    thanks for the info, i can safely say na viable and effective sya for Gaming upon meeting the specs you mention above, Signal Strength at latency consistency.

    also, 999 plan is good enough for playing games around the country, pero kung plan nyo maglaro ng games na nakabase sa other server, recommended na mag plan 1999 na kayo. Thumbs up bro.

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    Replies
    1. Nice to hear that sir! Tama ka din "magiging problema nalang cguro dito ay kung madalas ba ma DC or hindi.." si Dubler sa tipidpc naka plan 1999 yan din ang problema nya siguro nga di pa ito ganon ka stable. Pag hardcore gamer baka mabwisit lang dahil kailangan power cycle ang modem/router.

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  11. Thank you for the review. I always need to travel between Makati and Angeles City and I was wondering if it's easy to bring the Ultera box with me. Is it easy to move?

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    1. Hi Erik, yes it's very easy to move as long as you were provided with an indoor modem /router, the only problem that you might encounter is that the LTE network that is only available to specific locations. I suggest to check with PLDT if uLTEra is available in Makati and Angeles City.

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    2. Erik I checked PLDT's website and Ultera is not available in Makati though it's utilizing an LTE network it uses a different LTE band compared to mobile networks (Smart and Globe).

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  12. Thank you very much for your quick reply.

    ReplyDelete
  13. update naman sa ultera connection mo pare koy. salamat

    ReplyDelete
    Replies
    1. Sir update ko within 2 days medyo naging busy e. As of now na recieve ko na yung billing, post ko yun tsaka sama ko na din yung total utilization ko.

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    2. @ 8:22 Sir eto na. http://www.callcenterfocus.com/2014/09/pldt-homebro-ultera-issues.html

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  14. sir talagang i- phase out na ang canopy. migrate to ultera or cancel ang choices.

    ReplyDelete
    Replies
    1. Salamat sa pag inform, update ko yung post nabasa ko din yan sa TPC.

      Delete
  15. hi call center focus. can you adjust the settings of the modem used by ultera (like in canopy?) thanks

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    Replies
    1. Only minimal adjustments can be performed like changing MTU, SSID. This is because of the non-admin homebro username that was provided. You can't adjust the uplink burst speed and base station color code of ultera unlike the canopy. This might be possible if someone knows the admin username and password of ultera.

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  16. I would rather suggest ung GLOBE with wired or wireless landline na 1,599 with 5mbps speed and 10gig capped per/day and wala masyado user sa globe kaya wala masyado network traffic, unlike sa ULTERA na 1,599 5mbps nga but still minsan nag ddrop ung Download speed nyan gawa ng madaming user and dahil sa madaming user pag peak time bumabagal ang signal :) and because of that dun nila binabawi yun sa tinatawag nilang capping na 1gig per/day lang ang limit gawa ng madaming user dun sila nangongotong :) kaya san ka pa edi dun ka na sa much better and in fact ok lang sa Online Games while streaming ang Globe kasi wala masyado kaagaw gawa ng onting user ^_^ and much better sa computer shop like mine ^_^

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    Replies
    1. Good for you sir, mahina kasi signal ng Globe wimax sa area namin.

      Delete
  17. 'Only minimal adjustments can be performed like changing MTU, SSID. This is because of the non-admin homebro username that was provided. You can't adjust the uplink burst speed and base station color code of ultera unlike the canopy. This might be possible if someone knows the admin username and password of ultera. '

    thanks for answering my question. so if i knew the admin password for the ultera setup page i can access more settings (like canopy)? nakita mo ba nung i- setup nila yung ultera mo?

    ReplyDelete
    Replies
    1. Wala ako sa bahay nung na setup yung Ultera yung wife ko ang nag accept kasi sya yung acount holder. Syempre di ko naman sususbukan alamin ng walang laban kaya kinalikot ko ng konti. Naalala ko kasi sa Globe WHYmax(pang-asar lang mabagal kasi dito) namin pag right click mo sa login page tapos view source makikita mo yung admin username at password (BM622 modem). Ginawa ko yan sa login page ng homebro pero mukhang secure kasi ang pag login laging kailangan ng token. Try mo na lang din baka makapa mo. Eto yung mga nakita ko.
      superuser_name=name_token[1];
      operator_name=name_token[2];
      enduser_name=name_token[3];
      superuser_enable=name_token[4];
      operator_enable=name_token[5];
      enduser_enable=name_token[6];
      }

      Delete
  18. hi, just got my Ultera plan 999 last sat. (sept 20), and so far. if you're going to ask me, it's quite good.

    knowing my plan was only 999, it would be acceptable if i wont reach 1.5-3mbps of DL speed from speedtest at my 2nd day, since my brother is a torrent monster, i am pretty sure my plan was already capped on sunday.

    what's surprising is, even though capped na yun plan ko, my "latency" for speedtest was 25-35ms. and for a gamer, that is something you would be more than happy to have, knowing this type of connection is wireless, usually sa globe DSL (Wired) ang latency ay 25-35ms din, which makes me conclude that ther'll be no difference in terms of gaming connection. i even checked SD Gundam Sea (Singapore based) and it gives me a good response in terms of latency. More than enough if you would ask me if gamer should have this connection.. but....

    the only problem i encounter was, connection spike. may time kasi na bigla nalang nag ddown ung Download rate mo ng .10mbps which is questionable... im pretty sure i got a good amount of signal dahil less than 1km lang ako sa tower nila.. i hope they'll fix this as soon as possible. so far so good. i'll rate is 7/10, since the speed is comparable to DSL wired connection. (Y)

    ReplyDelete
    Replies
    1. Na stress na din kami mag test ng mag test. Tsaka nasa terms of condtions ng PLDT na di nila kasalanan kung bumagal at may disconnection ang internet.

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  19. Ask lang po, ilan ang maximum na pwedeng kumonek sa Wifi router ng Ultera?

    ReplyDelete
    Replies
    1. Di ako sure sa maximum number pero most routers kaya ang 30 devices sa bahay kasi we have 6 devices na nakaconnect ok naman yun nga lang pag may nag youtube na isang device halos di na maka browse yung iba siguro sa bandwidth lang yun kaya ganon.

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  20. Thanks, to your informative review, i'm about to migrate from canopy to ultera, but no for now.

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  21. This comment has been removed by the author.

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  22. Sir puede ko pa ba gamitin yung TPLINK router ko sa ultera kahit na may built in wifi router yung modem? Pakiramdam ko kase mas malawak yung reach ng wifi signal kung yung TPLINK (na may antena) ang coconekan ko maski siguro sa labas ng bahay aabot ang wifi signal. Kung tama ako, pano ko po gagawin ito? Ty po

    ReplyDelete
    Replies
    1. Pwede kung yung indoor modem/router ang binigay sayo gamitin mo yung LAN port ng modem tapos kabit mo sa WAN port ng TPLink router mo. Disable mo na lang ang wifi ng Ultera modem.

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  23. Salamat po sa mabilis na pagreply. Follow up question lang sir, paano ko po i-disbale ang wifi dun sa ultera modem? Kailangan ko po ba mag log in sa ip address ng ultera then disable? Salamt po ulet sir

    ReplyDelete
    Replies
    1. Yes kailangan mo mag login check mo sa wifi settings o kaya palitan mo na lang ng SSID yung Homebro_7834## ng ibang name like bulok(LOL). Pauwi pa lang kasi ako kaya di ko ma check yung settings pero once na ko update ko yung reply ko. In case na di ka maka login check mo na lang sa article yung username and password.

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  24. Salamat sir. Sige po, aabangan ko po ang reply ninyo. Hindi po kase ako IT person kaya wala ako masyado alam sa mga computer at internet. Sana matulungan mo ako boss. Salamat po.

    ReplyDelete
    Replies
    1. Sir pasensya na ginabi ng uwi dahil may nagtangkang magpakamatay sa mrt. Pag ka log in mo sa page click mo yung wifi tapos settngs dapat makita mo to kung ang modem mo e internal [img]https://lh6.googleusercontent.com/-t0jUNPbtf-M/VEfCOZCb0FI/AAAAAAAAApY/gUfLe78tn5s/w784-h538-no/ultera.png[/img]

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  25. Good evening sir, thank you for this great review, especialy dun sa UN and Pass ng ultera, but my concern po ako, We upgrade our canopy sa Ultera plan 1699 30GB, nung October 18, 2014 ito ininstall then 5 bars pa yung Signal Strength nito, then nung Monday October 20, 2014 naging 2 bars na lang. I'm quite confident naman sa location namin, kasi malapit lang kami sa tower mga approximately 900 meters - 1km lang said nung technician na nang install sa amin nung October 18. I'm wondering kung a reach ko na ba yung monthly cap na 30GB, kaya from 5 bars naging 2 bars na lang. I hope matulungan nyu ako sa concern ko. Thank you and God bless :)

    ReplyDelete
    Replies
    1. Hi Sir, Since yung ultera po ay gumagamit ng cellphone signal normal lang po na paiba iba ang signal level. Malalaman mo lang pag naka cap ka na based sa speed test usually dapat nasa 3Mbps ang speed mo. Yung plan 1,699 meron din sya daily cap na 1gb so pag umabot na dun ang usage ang speed mo is 3Mbps at di dapat maapektuhan signal strength. Suggest ko sir login ka sa portal ng router at check mo yung SINR kung 15db pababa at Internal naman ang modem lipat nyo na lang ng pwesto yung modem/router. [img]https://lh5.googleusercontent.com/-3DWyg0Sai3E/VEfGeJdP1oI/AAAAAAAAApo/JnRES8qLVeA/w958-h519-no/ultera2.png[/img]

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  26. I see thanks for the fast reply! 1GB daily noted. So change ko na lang ng direction yung antena, BTW naka outdoor antena kami, then as of now October 23, 2014 2:46am ang SINR ko is 1dB so it means na kailangan na ichange ng direction. Sige try ko na lang yun tomorrow morning, Hopefully this will work. Anu ba po yung SINR for five(5) bars? Thank you and God bless!

    ReplyDelete
    Replies
    1. Sir sobrang baba ng SINR mo seryoso ba yang 1db o typo lang? Kasi sa akin internal 19db 4 bars based kasi sa research 20db pataas dapat .[img]http://4.bp.blogspot.com/-_k8a8hIcg_k/UeRvZLACJGI/AAAAAAAAAsg/cfh0IodBgRE/s1600/RF+Conditions.png[/img] Photo is from http://radioaccess.blogspot.com/

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  27. Boss, thank you po sa reply sa tanong ko. Susubukan ko nang ayusin pag nagka-time na ako. Salamt po ulet sir.

    ReplyDelete
  28. Kat [cursed00@yahoo.com]Oct 23, 2014, 3:15:00 PM

    Hi sir. Tanong ko lang po. Pano ko po kaya maikoconnect yung printer namin sa wifi? NakaCanon MG3200 kami. Para maconnect sa access point, dapat daw pindutin yung WPS button, eh wala namang ganun yung PLDT Ultera modem. Pano po kaya yun? Please help. Paemail po ako. Thanks.

    ReplyDelete

  29. [img]http://4.bp.blogspot.com/-fiqSDYy8vQg/VElaa5ilJ7I/AAAAAAAAArE/4JUC_yroWGw/s1600/wps.png' class='image'/>

    ReplyDelete
  30. Good eve! We are planned to migrate to Ultera plan 999 since our contract in canopy had ended last august and we are getting an average speed of 250 ms, 0.25 mbps download speed, 0.20 mbps upload speed. No choice kame dahil walang line ang pldt dsl dito and even ang Bayantel. Sir what would you suggest to us para sa ultera plan 999? Anong router ang maganda? Or anong masusuggest nio pang plan ng internet samen? Thanks ☺

    ReplyDelete
    Replies
    1. Ultera modem has built in router na so di na kailangan kung gusto mo gamitin yung lumang router pwede din naman. Kung meron kng neighbors na naka Ultera na ask them about the performance. In case na tuloy yung upgrade nyo ask for an external router.

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  31. Hi i'm from Marilao Bulacan Share ko lang po kasi SmartCannopy subscriber ako ngayun. Napansin ko kasi itong cannopy super bagal sa umaga as in super madalas pa Request time out. Ngayun nabasa ko yung PLDT ULTERA na amaze ako kasi ganda ng info 21Xfaster than cannopy so nag madali akong mag subscribe sa site ng pldt. kaso ngayun nag babasa ako ng mga forum tungkol sa ultera mukang di rin mganda itong ultera kasi ang daming pag tatakip ang ginagawa ng PLDT sinong di ma aamaze 21X faster. BTW maganda ang ping ng cannopy sa lugar namen between 1:30am-9am. the rest 200-1500ms na request time out pa. Note kahit saan color code ganun ang ping at mtataas ang jitter.

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  32. Good evening, yup! Seryoso yun. 1dB and that was nung October 20 - 23, 2014 but now ok na consistent na five(5) bars na. Maybe meron lang problem sa tower na nila nung mga araw na iyon, but now ok na, na sa 21 - 25dB na. Thank you for your help. More power to you and God bless you :)

    ReplyDelete
  33. Sir, i am have been using Smart Bro canopy since 2010, and recently i received a call from a PLDT sales rep in Manila informing me that the Smart Bro canopy is being phased out and asked me if i wanted to upgrade to Ultera. I agreed, and the sales rep said someone would call me to set up an instillation date. Today, i read in your article that the Smart Bro canopy will not be phased out until 2016...is that true? if so, i will go to the nearest PLDT office to inform them i want to keep using what i have. Smart Bro canopy is not great, but it works most of the time. Also, sometimes in life when someone says there is something that works better than what we have....it does not.

    ReplyDelete
    Replies
    1. Usually they offer the upgrade to subscribers who are out of the 2 year lock-in period. Yes you can go to PLDT office and tell them that you still want to use your Canopy but then again there would come a time that it will be phased out. The installer that went to our house said that "since they were able to sell the canopy in our area earlier this year they would have to ensure that those subscribers have to finish the 2 year contract for canopy before the total phase out."

      Delete
  34. sir,pwede magtanong? isa po akong subcriber ng pldt ultera 10 mbps. almost 2 months n,gamit ko po cya sa comshop 10 pc .bkit po ung 3 pc ko ayaw kumunek ng net?pwede po bang malaman kung limitado ang pwedeng isaksak sa router?at ano po ba best way para magkaron ng net ung 3 pc ko?ilan beses ko na rin po itong tinawag ang lagi po sinasagot sa akin ay iconfig ko raw. .ginawa ko na po iyon ng ilang beses. nag re format na rin po ako ganon pa rin hangang 7 pc lang nadi detect...taga cavite po ako 30gb po ang conection nya.

    ReplyDelete
    Replies
    1. Medyo mahabang discussion to sir kasi kailangan ko malaman lahat ng details. First ano yung IP address ng tatlong pc na ayaw mag connect? Second paano yung setup mo ng connection wired ba o wireless. Iniisip ko kung 10 ang pc mo at internet cafe yan meron ka sarili router na nakakabit sa modem/router ng ultera kasi 2 lang ang LAN Port ng modem/router ng ultera. Suggest ko sir try mo kabit directly yung 2 pc na ayaw maka connect sa internet sa ultera modem/router para ma isolate mo kung saan ang issue. Maaring cabling o may sirang mga ports yung router mo, try mo na din lipat yung gumagang internet sa di gumagana para ma test kung port ng router/cabling ang issue. Brand ng router na gamit at ilang ports 8/12/16/24?

      Delete
  35. sir,slamat at binigyan ninyo ng pansin ang aking katanungan.... ang IP address po ng 3 pc ko ay 192.168.0.101 hanggang 103.wired po ang gamit kong connection.My gamit po akong D-LINK switch hub at ang LAN port nya ay 16..nka off po ung wi-fi nya ng ultera .....nkasaksak po itong switch hub sa isang port ng ultera router at 6 na pc po ang naka connect dito. at sa isang port nman po ng ultera router nka connet ung isang pc. Ginawa ko na rin po na pag baligtarin ung 2 port ng ultera router..talagang 7 pc parin po ang binabasa nya.kapag naman po nag dagdag ako ng 1pc sa 7 pc na my connection ng net. bale po ang magiging total nya ay 8 pc na po ang nkasaksak sa switch hub.ganito po ang mangyayari, un dting 7 pc n my na net ay isa po doon ay mawawalan at lilipat nman po ung net doon sa dinagdag kong pang walong pc.,bale ang lalabas na total ay 7pc pa rin po ang my net at sa pitong pc na dating my net my maawalan ng isa.....ganon din po kahit 10 pc saksak ko ay 7pc parin ang mag kaka net at ung mga dating wlang net ay magkakaron at ung mga dating my net at ay mawawalan....ano po kaya ang problema?sir tanong ko lang po kapag ni reboot ko po ba ung router ultera wala na po ba akong ita- type after ng reboot...at mag kakanet po ba agad ito? MARAMING SALAMAT PO........

    ReplyDelete
    Replies
    1. Weird yung IP, kasi kung sa router ng ultera galing yung IP dapat 192.168.15.x unless may binago ka sa settings ng router. Base sa observation mo sir mukhang napatunayan mo na parang pocket wifi lang ang ultera kasi limited ang number of devices na pwedeng mag connect. Ito rin ang mga tanong ng ibang users sa tipidPC . Yes reboot mo lang wala na dapat I type at mag kaka internet na ulit yan. Solution sa problem mo is to get a router so lalabas LAN ng ultera to WAN port ng router, port 1 ng router to port 1 ng switch/hub. Pero baga ka bumili ng router at kung gusto mo makatipid yung isa mong PC lagyan mo ng extra LAN card so dapat 2 na ang lan card kabit mo yung Ultera mo sa PC na may dalawang LAN Card tapos yung isang port ng lan card kabit mo sa switch hub so ang lalabas Ultera to LAN1 ng PC, LAN2 ng PC to D-link then enable mo yung ICS sa computer na may dalawang LAN Card. To enable ICS check this link http://windows.microsoft.com/en-ph/windows/using-internet-connection-sharing#1TC=windows-7 check mo din yung lease table mo parang ganito [img]http://4.bp.blogspot.com/-l4Cx5zRnZ7I/VFJqMohD3LI/AAAAAAAAAts/-B0MrAJyxxQ/s1600/lease.jpg[/img]

      Delete
  36. sir,dalawa po dati smart bro canopy namin,isa po .sa misis ko sa pangalan nya, at isa po sa akin nkapangalan..un po sa akin na migrate ko.ito po ung ultera. ngaun po dalawa pa rin gamit nming net.un pong nsabi kong ip address ay ang net po nito smart bro canopy.at dati rin po lahat ng 10 pc ko ay ang ip address ay kagaya ng nasabi ko...buti na lang po tinuloy pa rin nmin ung smart bro ng misis ko. ang balak po talaga nmin ay bitawan na dahil sa ultera ay 10mbps na.at para din po makatipid kami salamat sir sa info na nagmula sa inyo na ung problema ko ay may kaparehas..kc po .isip ako ng isip kung papaano ang gagawin ko.sir sa ngaun medyo ipon muna ako ng pambili ng router.kapag meron na po balitaan ko po kayo.... maraming salamat at pasencya na po sa abala..

    ReplyDelete
  37. good day po sir..nga alala na tuloy ako, kanina lng nachange yung canopy to ultera..
    anyway, pwede po mag ask How to connect WiFi from the router provided to my Iphone?not so techie kasi..failed to ask din kasi sa nag install kasi wala ang Iphone ko kanina, dinala ng husband ko.

    ReplyDelete
    Replies
    1. Hello, just go to setting tapos wifi usually pag first time installation ang pangalan ng ng network is Homebro_ULTERA, yung password dapat ibigay sayo or check sa ilalaim ng modem/router andun dapat ang passwrord. Check mo na din yung photo na to from wifey's phone. [img]https://lh5.googleusercontent.com/-kYAnIS16jnE/VFwrq-LeggI/AAAAAAAAAu8/pWKjZH6FhKA/w425-h638-no/wifi.png[/img]

      Delete
  38. sir tanong ko lang kakainstall lng ng ultera ko kahapon unang speed test ko 10mbps after 3hrs bigla na lang bumaba speed ko ng 3.46 mbps hindi pa ko nag DDL kasi inaalala ko bka bumagal connection ko pag lumagpas ako sa 30G na sinasabi nila ano po kaya ang pede kong gawin? tska sir bawal ba ilagay ang ultera sa compshop kasi yun po ang sabi sakin ng nag install dito ng ultera ko modus po ba yun? kasi hinihingian kami ng pang bayad may gagawin daw sila para hindi madetect ng homebro na gagamit kami ng internet sa shop namin.. at wag daw kami tatawag sa hotline

    ReplyDelete
    Replies
    1. Hello Gill,
      Meron kasi daily cap na 1gb per day baka na reach mo na, kasi kahit di ka mag download pero pag nag browse ka sa Youtube counted pa rin sa daily cap. Sa plan mo normal yang 3mb after ng capping. Meron na din nagtanong na gumagamit ng Ultera sa compshop pero hanggang 7 lang na PC ang na detect. Malamang modus yan kasi bakit ayaw ka patawagin sa hotline.

      Delete
    2. so ok lng po na gamitin ito sa compshop? nag wworry kasi mother ko bka daw malimas ung mga pc namin pag nalaman na ultera ang gamit nmin sa shop kaya medyo nag aaway kami haha...

      Delete
    3. Ok lang yan, yung internet shop nga dito sa amin Canopy lang gamit sa internet shop nya, mas mabilis yang nakuha mong plan maganda lang sana kung stable na 3mbps pataas makuha mo kasi yung iba kahit naka plan 10mbps na di pa din umaabot ng 3mbps ang speed. Just make sure na naka router kung more than 7 ang pc mo.

      Delete
  39. @callcenterfocus: bro na try mo na ba mag lagay ng smart LTE in place of the ultera sim? nabasa ko sa TPC may nag gagawa ba daw non. pwede mo kaya confirm? thanks!

    ReplyDelete
    Replies
    1. Yes I tried gumagana, ang tanong lang is kung may capping ang speed is 1.7Mbs. I'll be creating a review about dun.

      Delete
  40. Tanong lang po. May capping din naman ang smartbro canopy at nagmamabagal sya kpag nkadownload ka ng madamidaming movies, talaga bang mas maganda ang canopy sa ultera? Tama ba pagkakaintindi ko na pag canopy katamtamang bilis pero nde nagdadaily capping bagkus total usage ang basehan bago bumagal at ung ultera ay high speed internet pero limited daily ng 1gig? Kung ganun nga pangit mag ultera at sana tanggalin nila ang UN sa UNlimited internet nila kasi limited naman pala.

    ReplyDelete
    Replies
    1. Yes based on my experience stable ang canopy 1.7Mbps sa speedtest.net pero pag nag raeach ako ng 30gb FUP na ako nun speed is 256kbps na lang pag na FUP. Unlimited pa din naman pero sobrang bagal ng speed.

      Delete
  41. @callcenterfocus: re: smartLTE sim: salamat sa sagot mo about using smartLTE sim with uLTEra. nabasa ko sa smartbro thread sa tpc na capped nga ang speeds ng LTE. intayin ko ang reivew mo about that sir!

    ReplyDelete
  42. @CCF pero sir nung nakabit na yung Net namin at pagka alis ng mga nag install nag check kaagad ako ng Speedtest hinde siya pumalo ng 1mbps .. papalo lang siya kapag nag start na then pababa na ng pababa yung speed ng net umabot pa nga siya ng .6 something eeh .. baka paputol nalang namin to sayang lang yung ibabayad namin dito at kapag na reach mo pa yung 10GB or whatsoever babagal pa nonsense lang to akala ko pa naman okay to .. wala kasing DSL sa area namin 2years na kami nag che-check kung may line na sa area namin pero until now wala pa rin

    ReplyDelete
    Replies
    1. @1:49PM ganun din sa akin parang burst speed nya tapos biglang pugak pugak na yung speed kaya yung speedtest website na ginamit ko sa comaprison ng internet between Ultera and Canopy ay iba. Try mo din yung speedtest sa website na to www.bandwidthplace.com. Pero mali pa din yung speed na nakukuha mo dahil dapat kung di po na reach ang daily cap madalas 3mpbs above ang makukuha mo.

      Delete
  43. Check out the link below on how to increase the maximum number of connections of PLDT Ultera.
    http://www.callcenterfocus.com/2014/12/how-to-fix-7-device-limit-of-pldt.html

    ReplyDelete
  44. Why offer LTE service if it's gonna be capped at 333MB/day? That is just 3-6 apps from google play or the appstore! And with that LTE download speed, in less than 5 minutes you'll surely reach the cap. Only dumb people will subscribe to this plan.

    ReplyDelete
    Replies
    1. In our area we have no choice but to switch to Ultera because there are no alternatives.

      Delete
  45. subscribers wasn't given any choice either transfer to Ultera with a new contract or they will pull out the canopy subscriber will no longer have internet and we still need to pay the remaining months of subscriptions and disconnection fee

    ReplyDelete
    Replies
    1. Hello,

      I have received an email from a subscriber na if you decline you will still be able to keep your Canopy and you will just have to sign a waiver stating that you don't want to upgrade. If you are still in Canopy keep on declining the upgrade.

      Delete
  46. sir ask ko lang..what if lagyan ko ng smart lte sim tpos e unli ko may limit pa rin ba or capping pa rin kht smart bro lte sim?

    ReplyDelete
    Replies
    1. Hindi ko na kasi na try magawa yun na i monitor ang capping sa smart lte sim, pero yung 1 hour ko na heavy browsing di naman na capped.

      Delete
  47. Wala ng option sir na magpalit ng ssid sa hombro ko huhu

    ReplyDelete
    Replies
    1. Ito yung tutorial para palitan yung wifi name at password ng ultera

      http://blagispot.blogspot.com/2015/02/change-wifi-password-and-ssid-of-pldt.html

      Delete
  48. sir maganda gabi. ask ko lang bakit ganun yung ngyari sa ultera plan 5mbps namin. kaninang tanghali lng kami nakabitan pero after 2hrs and 30mins throttled down na agad yung internet speed namin to 256kbps which is nkakalungkot. kasi hndi naman kami nag download ng big files. youtube music at online games lang. at ska tumawag ako sa customer service nila knina ang sabi na reach na daw yung daily cap. tama lang po ba na ma throttle down yung speed namin to 256kbps. inuulit ko po 2hrs and 30mins pa lang namin nagamit ung internet without heavy download whatsoever. online games and a bit of youtube lang.

    thanks po in advance sa reply

    ReplyDelete
    Replies
    1. Nasa contract kasi natin na Minimum speeds of 256 kbps at 85% reliability. So kung pag uusapan about contract allowed sila gawin yan kahit naka plan 10mbps ka pa. Kaya nga nakakaasar, lahat capped streaming and youtube videos basta naabot mo na ang cap babagal talaga yan mag refresh yan ng 4am. Kung may option ka na wired connection like DSL or cable yun na lang piliin mo kasi walang cap.

      Delete
  49. holy shit man!!! i just tried the ultera about 6 hours ago, honestly it is very impressive at the first! but i think i only spend 1 hour on it and the connection goes to 0.22 mbps. from 3.60 mbps, this is becuz of fucking limits... actually i dont want to change my canopy , but some idiot ass bitch from pldt called me and said that Canopy will be no more. and i need to Upgrade to pldt ultera.. that guy is fucking made me mad! i wish i know him in person so i can Pull his tounge out! . now my internet connection is bad as hell. and i called pldt customer service and they said i need to wait for tommorow. this ultera really destroy my day. im planning to go to pldt tommrow & want to get my Canopy back. u guys think i can get it back or ? thanks in advance for the reply

    ReplyDelete
    Replies
    1. Hi Samrin,
      If your connection is less than 3 days old and the subscriber system that PLDT is using shows that you are still on Canopy you might have the chance to decline that upgrade. Good luck with your PLDT Trip tomorrow I'm hoping that it won't destroy your precious day.

      Delete
  50. maybe theres a way around the daily limit... anyone could possibly do something about it so that we can enjoy an unlimited or atleast a higher daily data consumption.???

    ReplyDelete
    Replies
    1. Merong mga hackers ng wireless connection ang nag claim na kaya nila gawin pero kailangan magbayad ng 1k.

      Delete
  51. wow maganda yan meron na ba talga way to remove the data cap? kasi if ever na possible mas maganda yan atleast ma eenjoy natin yung ultera......

    ReplyDelete
  52. Ano nangyari kpag na consume mo yung 10GB, naging 0.25Kbps(constant for the entire month) na lng ba yung speed mo?
    Kung nangyari naman yun, kailangan mo maghintay na matapos ang buwan para bumalik sa dati ang speed mo?

    ReplyDelete
    Replies
    1. Based on my experience Di naman sya constant na 0.25Kbps pag na reach mo yung 10GB per month kasi nag average ako ng 15GB per month e. Magiging 0.9 Mbps ang speed pero madalas na babagal at on the next month babalik ulit sa 3mbps tuwing 4am till you reach your cap for the day.

      Delete
  53. sir maraming salamat po sa reply mo. so yung 30% speed pala pag na consume yung daily limit is already none existing. bagong advisory daw nila yung pag na reach yung daily limit mag throttle down na to 256kbps. Very disappointing kasi akala ko yung throttle down speed is magiging 30% lang nung original speed

    ReplyDelete
    Replies
    1. @Miki nakakaiyak talaga yung 256kbps na speed twice or three times ko na yan na experience lalo na pag weekends o kaya maulan. Ang alam ko is 3 years an ang lock-in period matinde talaga dati 2 years lang. eto usually ang utilization ko per day [img]http://1.bp.blogspot.com/-rVpzb1HWT5k/U_GI3cBPfxI/AAAAAAAAAIQ/EoOcJzrGqvA/s1600/monitoring.jpg[/img]

      Delete
  54. sir parang scam tong ultera. haha once na ma reach namin ung 500mb na daily limit 256kbps n lng speed namin. nkakaiyak kasi 1-2 movies lang un ubos agad ung 500mb. pero kung pang gaming lang walang problema kasi maganda naman yung latency. Ang unfair lang talaga nung daily cap nila. 5mbps ung speed namin, sa sobrang bilis ng connection sobrang bilis din ma reach ung daily limit :((( sad -miki

    ReplyDelete
  55. Sir pwde ko ba malaman kung anung speed mo after ma-reach mo yung daily allowance/cap? Ngayong binago na nila ung capping
    Speedtest mo sana mas maganda

    ReplyDelete
    Replies
    1. Sir eto speed test ko after ma cap,
      [img]http://www.speedtest.net/result/4147209564.png[/img]

      Delete
  56. sir meron pong bug sa ultera.. ayaw lng sabihin ng iba kase baka daw mahule . un kakilala ko na taga sta.lucia novaliches q.c un connection nya umaabot ng 100mbps+ tapos hindi sha nag c-cap bibihira lng . :( kumpara sakin na lagi nag c-cap :( meron shang video sa facebook eto sir paki check na lng pra malaman nyu.

    eto un video sir:
    https://www.facebook.com/video.php?v=4468888856981&set=vb.1732628966&type=3&theater

    eto un owner ng video sir i add nyu muna pra makita nyu:
    https://www.facebook.com/iKeyBoard?fref=ts.

    ReplyDelete
    Replies
    1. @10:26 AM Nag try ako add sya sa FB kaso di makita sayang.

      Delete
  57. sir thank you sa post mo very informative.. kasama na ako sa mga nadaya ng ultera, 256kbps na ako ngayon, tapos 300mb lang patay na.. how bout yung smartbro lte sim sir, working ba and walang capping pag nilagay sa ultera?

    ReplyDelete
  58. i tried a smartbro lte sim sa ultera.. not working although naka sagap ng signal. not sure how to make it work.. share ka naman sir paano

    ReplyDelete
    Replies
    1. Alain Check mo tong video https://www.youtube.com/watch?v=w3U2HYDGO7A yung sa akin kasi nung nag register lang ako ng 50 pesos na load gumana na, baka may binago na sila at kailangan palitan ang APN from PLDThome to Smart LTE

      Delete
  59. i just upgraded mine 2 days ago..after the technician showed me the speedtest he did..it was pretty amazing..but then,after they left and past few hours, the speed connection was so bullshit!i couldn't do anything with that connection speed..i can't stream any videos,or even update the game i wanted to play..and even at midnight.still the connection speed is still fcking annoying..so i called *1888..i realized that i should not have never convince myself to upgrade my canopy for this lame ultera..the costumer service told me there is a limit for the max speed after that,it will slow down my internet connection,and it will reset 4:00am..that was freaking hilarious.i never had experienced it on my previous canopy..and now.my connection is totally ruined..

    can i cancel my contract with this lame ultera ?

    ReplyDelete
    Replies
    1. Yes you can cancel which I tried, but you have to pay because of the lock in period.

      Delete
  60. Hi, I appreciate your very brief and informative post about the ultera, since smart is giving us no choice but to migrate our accounts from Smart bro 999 to Ultera.

    I also spoke to the Customer service to know details about Ultera before requesting to migrate my account and the person provided the same details like you did that it has cap and will be refresh at 4am (ofcourse it can't be detailed like yours) and looking at your screenshots it seems like it is not good for me to migrate immediately since I do streaming all day during my rest day and after work. I guess i'll just have to wait for my subscription to end until November this year. :(

    Do you happen to have any idea as to which plan should I get from PLDT or SMART instead of getting this crappy ultera?

    ReplyDelete
    Replies
    1. If you have the chance to get a wired connection (DSL, Cable, FIBR) go for it, just don't upgrade to Ultera because there are still a lot of Canopy users out there, one of the comments that I have read is that he signed a waiver that he is declining the upgrade. Hope this helps.

      Delete
  61. HI GUYS. . BAKA MERON KAYONG ALAM PARA MA BYPASS NATING ANG CAPPING NG ULTERA. .MAGANDA KASI ANG BURST SPEED NIYA. .KAYA SANA NAMN.. MAGSHARE ANG MAY ALAM ,.PARA HAPPY LAHAT. . TNX^^

    ReplyDelete
  62. there is a way to bypass the cap. it's been done by a few pinoy hackers. hint: MAC address

    ReplyDelete
    Replies
    1. sir ask ko lang po kung paano mabypass ung cap or throttling plss :)

      Delete
  63. yes there is. however, you will need the super admin access, not the typical admin access.

    ReplyDelete
  64. I just received a call today, 13 March 2015, fm the PLDT team informing me of the migration of my HOMEBRO WIMAX to ULTERA. Since the service and signal/speed of this HOMEBRO is suuuper bagal and very unreliable, I tried to cancel my subscription very early on. Yung nga lang, I have to pay daw the rest of my subscription period. Eh di pagtiyagaan na lang plus use the mobile data and the internet dongle para lang makapag internet. I was informed that the ULTERA will have a lock-in period of three years. Na highblood ako. Susubukan ko sana if the contract will just assume my present connection. I told them not to give me another palpak connection and not to touch the present connection maski palpak because I don't want to deal with another irritant. Mabuti na lang I denied kasi mas naliwanagan ako sa mga "small letter provisions" in the contract thru the very informative thread in your review. Thank you very much!!!

    ReplyDelete
  65. Just wanted to ask, if you did not consume your 333MB/day for several days ( out on vacation ) how will you reclaim those unused limits? Will your daily MB allowance increase ?

    ReplyDelete
    Replies
    1. Based on my experiece, sa tingin ko po walang reclaim na mangyayari, basta daily ang 300mb+ then magrereset everyday.

      Delete
  66. madamot to.. ayaw i share kung bakit nagiba yung dashboard nya... parang admin access na rin yun kaso ayaw paalam... sulat ka pa ng review... payabang ka rin eh

    ReplyDelete
    Replies
    1. Dashboard ng alin sir/mam modem? Indoor modem ang nabigay sa akin, kadalasan kasi external modem ang binibigay yung may antenna sa labas parang canopy baka external ang modem mo kaya magkaiba tayo ng dashboard? homebro lang ang gamit kong username and password.

      Delete
  67. Nabiktima din kme netong PLDT Ultera scam na ito, i am so mad as hell! super bagal at hindi sinabi na may daily limit pala ito! i am going to PLDT now to cancel my account!
    Kung sino ang interesado let me know let us do a class suit i demenda natin sila!

    ReplyDelete
  68. Sobrang nkakainis po tlga tong ultera na to, di ko kasi maasikaso because of work pero ngbabalak n kong ipacancel mag3weeks pa lng tong connection ko, pede pa kyang ipacancel or if meron kaung alam kung pano ibypass ung cap paturo namn

    ReplyDelete
  69. hi sir,
    i was reading your blog aswell as comments and its all informative, Just like everybody else i felt bad after my ultera was installed wala pa po 24 hrs super worst na yung service nila, everyday im calling the customer service and they wont help apart dun sa basic throuble shoot, i can only used it for like 5 mins after that di na po maka connect sa internet tho sa conenction status excellent nmn yung connection yun nga lang po di ko magamit yung internet its showing "no internet access" and nkalagay. anyways its wala pa po sya 1 week and my service reference no. has not changed yet pwedi ko pa din po bang icancel and go back to my smart bro canopy?

    ReplyDelete
    Replies
    1. Inalis na ba nila yung canopy mo kasi kung naalis na malamang malabo na. Puntahan mo na kaagad sa PLDT para maihabol mo pa. Dagdag pa sa mga sinabi ko sa taas, technical naman daw ang issue kaya di na pwede ihabol. Good Luck.

      Delete
    2. thank you po for replying. pinunthan ko po yung office dito sa angeles and since nkuha na daw po yung canopy there is no way to get it back option po is to totally cancel the account pero for approval pa daw po yun. till now di nadidisconnect yung connection ko after 5 mins of used. nag give up na din po ako sa kakatwag sa cs nila at tech support kc its not helping. hopefully po ma approve. thank you po ulit

      Delete
  70. Good afternoon. nilipat ko po ung Ultera (outdoor antenna) sa hometown ko from City, by myself. Gumagana naman sya at mabilis. Pero tumawag ako sa Hotline kung pwedeng ako nalang ang maglipat, PLDT technician daw dapat at may 1,450 relocation fee. Pano yan, nailipat ko na ng libre, may kaso ba yon, may law liability?

    ReplyDelete
  71. Yung bayad kasi about relocation fee sa tingin ko sa Smart Bro canopy lang yan kasi kailangan talaga ma configure ang MAC Address ng Canopy modem sa base station. Pero since ang Ultera may SIM at parang cellphone lang so technically kahit saang may signal ang SMART na LTE gagana ang Ultera. Nasubukan ko na dalhin sa byahe ang modem from Bulacan to Subic and along the way may Internet naman ako. Sana di mo na lang tinawag pero wala namang law liability yan at kung singilin ka man try mo na lang pa reverse yung charges sa bill. Chill ka lang pag siningil ka tsaka ka tumawag ulit kung wala just go with the flow.

    ReplyDelete
  72. 1Gb na po ang cap limit sa plan 999... after that toinks na ulit.. dko lang ma gets na bakit 256kbps parin ang laglag after, puro video and audio content na ang uso which is bandwidth hog..

    ReplyDelete
    Replies
    1. Alain salamat sa reply nag check ako ng website nila and 1Gb na nga per day for plan 999, mukhang natauhan sila pero mukhang ang 3mbps is 2mb download speed and 1mb upload. Yup tama ka just remove na capping na lang para masaya.

      Delete
  73. Is there any possible way or tactics to reset the bandwidth allocation of pldt home bro ultera? -mj

    ReplyDelete
  74. TS,

    Where is your thread regarding the SmartLTE na sim? Working ba xa if ganon nlng ggawin?

    ReplyDelete
    Replies
    1. Hi Earl, Medyo busy sa work kaya di ko pa nalagay pero yung SMart LTE sim na gagamitin mo yung Smart BRO LTE yun yung gumana lagay mo lang tapos register ka sa dashboard ng unli 50 ganon kasi ginawa namin, yung isang SIM na Smart Jump IN na LTE ayaw gumana.

      Delete
  75. My way po ba para my bypass ang cap limit? thanks for the reply

    ReplyDelete
    Replies
    1. @ mj and 8:15PM nag try ako mag download ng Ultrasurf (google nyo na lang), parang VPN service pero libre technically ang gagawin nya is itatago nung software yung internet activity mo, at pag nag speed test ka makikita mo iba na ang IP mo at location mo is U.S. pero parang na capped pa din. Kung may nakakaalam ng Main Admin username at password malamang pwede.

      Delete
  76. So no need na bumayad sa PLDT sa service nila pag ganon? Di ba nila kukunin or idedeactivate ang receiver?

    ReplyDelete
  77. hello can you help me how to changemy wifi password and my wifi name?I have homebro ultera

    ReplyDelete
  78. Hi CCF,

    How to change the default username and password na homebro/homebro sa internet router? Kasi simula nung ininstall nila ung ultera na yan biglang may ngppopout na captcha sa sites na pinupuntahan ko like gogoanime.com .. eh before nila nilagay un ayos pa yung site na yan pero nung ininstall nila ung ultera bgla na lang may ganyang lumalabas. and another thing is nung nag home network security scan ako sa antivirus ko na detect na ung internet router ( yung may default user and pass na homebro/homebro ) di daw secure tapos vulnerable sa mga hacker attacks tapos yung network router is accessible sa internet. pwede bang hindi maging accessible sa internet ung router ng ultera? nkakainis lang kasi and isa pa bumagal lang lalo yung internet connection namin. heto yung sabi sa anti-virus ko.

    The admin interface of your router is accessible from the Internet. Every router has a specialized administrative interface that can be used to configure the router. Normally, this interface is available only to devices directly connected to the router - either through a cable or wirelessly. We have found that your admin interface can be accessed by anyone on the Internet. This is a security risk.

    Please help me about this. Iniisip ko din na since through internet ung router settings ko baka may mga taong maka access ng internet settings ko. Help po please Thanks!

    ReplyDelete
    Replies
    1. Hi Mike,

      1. Yung default username and password ng PLDT Router pwede lang
      mapalitan kung may maka login using Admin account.
      2. Yung Captcha normal yun, karamihan sa Ultera users yan din ang reklamo
      kahit ako nakukuha ko din yan. Para yan sa protection ng website na inaacess mo
      kasi masyado madami ang nag access from a single IP (PLDT) kaya may captcha
      sinisugurado lang na hindi hackers ang nag access ng website.
      3. Yung sa router na accessible sa internet ang pwede lang maka access nyan ay yung
      may alam ng Admin username and password sa tingin ko PLDT lang ang mag access nyan
      for remote troubleshooting. Try mo na lang on yung Firewall ng router.

      Delete
    2. HI CCF,

      Last question, about sa #2 answer mo sa captcha. Once na in-answer mo yung code dun sa captcha madidirect ka na dun sa site na gusto mong puntahan. Kaso nakalagay dun sa captcha na temporary website access lang ang maddirect sakin once nasagot na ung verification sa captcha. Then pagkadirect ko sa site na un di na able to paly yung mga videos dun sa site. Una nakalagay dun sa box type image ng video ay "UNABLE TO CONNECT PROXY SERVER" tapos ngaun naman "THE CONNECTION WAS RESET" di ko alam kung paano ayusin yan or dahil na din dun sa captcha na temporary lang daw ung pagvview ko sa site na un. Nakakadisappoint lang kasi this summer yun lang ginagawa ko manuod ng anime ngaun nung dumating ung ultera na yan naging ganyan na. ayaw na magplay ng mga videos :'( .

      Delete
    3. Try mo na lang gumamit ng proxy servers search ka na lang sa google(make sure na antivirus is update) . May mga streaming sites kasi na block ang ultera. Pangalawa yung cloudflare kasi iba iba ang plans so pag down ang site o sobra busy ang content ng website ay depende sa plan ng site check mo yung link below about cloudflare.
      https://www.cloudflare.com/plans

      Delete
    4. hi mike! sana hindi pa huli ang reply ko. pede mo gamitin to http://www.projecthoneypot.org/white_list.php yung pinaka ip na nklgay sa captcha ng cloudflare(kung ito nalabas sayo) iregister mo lang pero temporary lang yan pero effective ng ilang araw. ang ginawa ko sakin araw araw ko kinulit ang pldt tapos inaway ko kapag hindi nila maintindhan yan problema ko sa captcha. tapos sa pagkakaintindi ko inadjust nila yung ip ko kasi pinaglaban ko ip nila ang problema hindi ako. pero hindi parin nasolusyunan medyo lang ang ginagawa ko ngayon if ever lumalabas yan captcha nirereboot ko ng nirereboot sa portal ng ultera. for example ang ip mo na 192.168.15.107 may prob sa captcha ireboot mo makakakuha ka ng bago ip address(public ip) yan eh kung nakadynamic ip ka, gamitin mo ang google para makita mo agad ang ip mo type mo lang my ip, tapos refresh refresh mo lang yung webstie na affected ng captcha tapos pag ganun padin reboot again. hanggang mawala ang ip na may captcha.



      pero ang pinakaproblema ko ngayon hindi agad ngcconnect ang net ko sa desktop at wifi need pa iunplug or reboot para maconnect super hassle. so ito ngayon ang lagi ko complain lalo na pag badtrip ako sa kanila.

      Delete
  79. eto po speed ko using JUMP IN smart LTE sim na niloadan ko ng 50php at niregister ko sa promo (LTE 50 send to 2200) na nilagay ko sa ULTERA outdoor CPE or antenna.
    http://www.speedtest.net/my-result/a/1226544186

    ReplyDelete
    Replies
    1. http://www.speedtest.net/my-result/a/1226544286
      mali ung type ko sa taas.
      and to be clear, wala pong cap yan.
      check nyo po ung speedtest using your browser. tnx ;)

      Delete
    2. Wow taas!
      [img]http://www.speedtest.net/android/1226544286.png[/img]
      Try ko din pag my time

      Delete
  80. CCF, Huawei B2268s ang ultera namin, tanong ko lang po kung pwedeng idirect ang connection ko sa ultera using POE adapter? kung sakaling pwede, gagana po ba ung mga threads tungkol sa mga hacks ng smartbro canopy tulad ng software reset sa ultera? Medyo curius lang po ako kase baka may mac din ang ultera tulad sa canopy hahaha, thanks in advance na rin po :D -Tony

    ReplyDelete
    Replies
    1. Sa tingin ko Meron din MAC ang Ultera kaya nila yan nagawan ng cap. Sa tingin ko Gagana naman yung POE adapter mo magkaiba kasi tayo ng router kaya di ko masabi yung hacks kung gagana, wala pa din akong hacks na nasubukan..

      Delete
  81. ask lang po qng paano marecover ang password at email ko .. gusto q sanang mg change password kaso nkalimutan q ang email at password q.. ty po

    ReplyDelete
  82. Mga boss, may narelease na pong free admin access para sa mga B2268s users, discovered by sir Pedik:
    http://www.symbianize.com/showthread.php?t=1275258&highlight=ultera

    100% not working on other devices, sorry po :(

    Paturo naman po kung ano ang magandang settings para sa ultera, pati narin po mga hacks para matanggal ang cap :)
    ty po :D
    -Tony

    ReplyDelete
  83. Thank you po sa info sir. kahit papano may konting nalaman na rin ako about sa capping. after kasi mag switch ng family ko sa ultera. di ko na magawa halos lahat ng daily net activities ko. Like watching streams on Twitch, or browsing Youtube vids. Gaming pde pa kaso barely decent. over 100+ ping ko every game. Thanks again sir God Bless

    ReplyDelete
  84. nag register ako s pldt kanina, nakita ko ung copy nila ang bandwidth limit ng plan 999 ay 30gb monthly at ung 1299 naman ay 50gb monthly..

    ReplyDelete
  85. IInstall yung Ultera ko mamaya pero after reading this thread ayoko na mag Ultera.. pwede kaya wag ko na na lang sila siputin at ignore na lang sila? di pa naman naikakabit eh

    ReplyDelete
    Replies
    1. ULTERA BASIC PLAN 999 up to 3 Mbps

      at 1GB per day

      (Total of 30GB per month)

      so pag marami kayo sa house may nag youtube at nag download movies, apps, music etc ....not enough if 1 gb data per day ang limit...

      Delete
  86. ULTERA BASIC PLAN 999 up to 3 Mbps

    at 1GB per day

    (Total of 30GB per month)

    so pag marami kayo sa house may nag youtube at nag download movies, apps, music etc ....not enough if 1 gb data per day ang limit...

    ReplyDelete
    Replies
    1. up to 5 users can connect sa LTE WIFI MODEM

      Delete
    2. Masyadong mabagal ung wifi namin.kahit gabi

      Delete
  87. Buti na lang talaga hindi ako pumayag na palitan ang canopy to ultera. It's been months since they have been trying to convince me by saying that they will phase out the canopy. It's only now that I learned about capping, and in canopy, I had no such concerns, and we have like 6 gadgets in the house and all are always used, and there is no problem with speed and connection. Kaya lang, just lately, nawala ang signal namin, sabi ng technician ng PLDT, obstruction daw, and then I have to get connected thru ultera na daw. Hindi ako pumayag. I don't believe that they will phase out the canopy; they could be operating it at more expense. One of my issues is why do they have to provide a router when I already have one? Anyway, thanks for this info.

    ReplyDelete
  88. I just upgraded to ULTERA p1299 since I have a canopy with Smartbro...Myged, may time nga na mabilis sya pero mas marami pa yung times na mabagal at yung speed nya mabagal pa sa speed ng canopy ko na 1mb lang ( they failed to upgrade it to 2mb after the mass upgrade ng Smartbro Canopy ) kahit sa speedtest lumalabas eh 4mb download speed 2mb upload speed still kahit stream eh mabilis pa nung naka canopy ako...:( Hayy 3 years ang contract neto...I suggest mag PLDT DSL nalang kayo kesa ULTERA...EPIC FAIL talga! GGgggrrrr

    ReplyDelete
  89. Activation fee: Monthly device fee will be charged within 36 month lock-in period for all Ultera Plans, charged on 1st-36th bill. Device will be subscriber owned. Speed may drop to 256Kbps once you exceed the recommended usage per day. Minimum speeds of 256 kbps at 85% reliability where wireless broadband is available. Add-on content for purchase via myHome portal: pldthome.com/account. Available in selected areas only. ----- nasa page ng pldthome.com grrrrrrrrrrr hindi n pala 30% of original bandwidth.

    ReplyDelete
  90. Just wanted to share my speedtest result here: http://www.speedtest.net/my-result/4443829488
    Here is the link to what my unit looks like: http://www.istorya.net/forums/computers-and-accessories-59/743764-ultera-od-350-smart-lte-modem.html

    I bought mine for 3500 and so far I am satisfied with the speeds I am getting. I live in muntinlupa area and I am using a Smart Bro LTE sim which is registered to Unlisurf 250. So far so good. I got 3 bars of signal here and it is slightly raining when I tested my speeds.

    UnliSurf 995 and LTE Data 995 will last for 1 month, paload ka lang sa tindahan at ok na ang internet mo. Di kagaya ng plan nila na 999 tapos 3 mbps lang ang speed at may cap. Naka-ilang torrent download na ko na nasa 1gb to 300mb (isang araw lang to ah) and I have to say satisfied ako kasi hindi mo na kailangan maghintay ng oras para lang matapos ang DL mo at wala pa kong nararanasan na bumagal ang speeds nya. Minimum na speed na naexperience ko so far is around 2-3 mpbs at dahil 1 bar signal lang yun at kakaumpisa ko pa lang gamitin, hindi pa yun bumaba dun.

    ReplyDelete
    Replies
    1. Your link is not working anymore @rein... Glens

      Delete
  91. @rein may i know where can i buy the same as yours? Nakaka stress na tong ultera grabe!... This is my no. *09*22*251*30*66. Tnx! Glens

    ReplyDelete
  92. SO ITS NOT GOOD TO CONVERT SMARTBRO CANOPY TO ULTERA :( SO sAD

    ReplyDelete

  93. Ask ko lng if pwede paba maibalik sa Canopy connection ung internet namin kac napalitan na nang Ultera ung internet namin d2... dit uloy kami nkaka babad mag internet. pls rply

    -newbie here

    ReplyDelete
  94. na try nyo na po ba mag ka problema sa ULTERA na nilagyan ng smart LTE sim nag register ka sa 2200.. tas blink lang ng blink ung 2nd from the left na icon? nag palit nako ng ibang sim card at nag register ganun pa din. anu po kaya posibleng sira nito?

    ReplyDelete
    Replies
    1. ayaw na gumana ng sim na Smart last na try namin ganyan din.

      Delete
  95. sinu na nag try nito? >> http://techtriosonline.com/2015/04/13-steps-to-reset-pldt-home-bro-ultera-data-cap.html
    user po ako ng PLDT home ULTERA . so far so good pa naman umaabot ng 10- 27 mbps download rate at 1- 3.5 mpbs upload rate nya.. kaso talgang pag nag capping sakit sa ulo. khit isang video sa youtube na 2 minutes .. umaabot pa ng 10 minutes bago mo mapanood ng di nag bbuffing. gusto ko na mag shift ng ISP .. any suggestion nga po kung anu maganda. ginagamit ko po sa 3 destop 24/7 na nka bukas.. at mga nkikiwifi na kamag Anak.wtf. haha.. anung maganda ung budget ko 1- 1.5k a month for the internet connection. SALAMAT ng MARAMI! :)

    ReplyDelete
    Replies
    1. Di ko pa yan na try. Pero ang capping e sa system kaya siguro mahirap.

      Delete
  96. SMTP for PLDT HomeBro_ULTERA? 500 pesos for who will tell me wich SMTP i need to put to make emailing with PLDT?
    Iam in Dumaguete, before i was in Cebu and i could send , using smtpds14.pldtdsl.net, but now its not working .

    contact me eric.caux86@gmail.com

    ReplyDelete
  97. Nice read. Inadvise ako ng PLDT to migrate my account from Smart Bro Canopy (Home Bro) to the new ULTERA. I told them ayoko. If 2016 comes, mafo-force po ba nila ako to upgrade or pwede po ba nila akong tanggalan ng service kung ayokong mag-upgrade? Thanks.

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
    2. Ganito din gnawa ko, kso nung pumayag akong pasched dun ko lang nireview tong mga blog na to. Ending, tinawagan ako ng mga technician at nung sinabi kong wala ako sa bahay sabi nila mag forge na lang sila ng waiver upon my verbal confirmation na pumunta sila sa amin at dinecline ko yung installation. Kaso ang problema dahil pumayag ako over the phone (dala na rin ng ayaw kong maistorbo sa pangungulit ng reps nila) hindi ko na malalaman kung anong nakasaad dun sa waiver. Kaya pakiusap sa mga nakabasa at personal na nagsign nung waiver, paki explain naman po kung anong sinasabi doon. Maraming salamat po at more power.

      Delete
    3. I can send you a pic. Notify me on my FB: https://www.facebook.com/zukie.ayuma?fref=ts. Parehas tayo ng situation. Nangungulit yung PLDT na magupgrade na ako to Ultera dahil puputulin na daw nila yung connection ng Canopy on February. But knowing about Ultera, di ko pinipirmahan yung papel. Ano kaya advisable na gawin dahil alam ko Ultera is a trap. Napakaganid talaga sa pera niyang si MVP. Di naman niya madadala ang kayamanan niya sa hukay. Mga hunghang

      Delete
  98. Pwede po bang ibalik sa dati yung router namin?Simula kasi pinalitan nila ito ng PLDT Ultera ang pangit nah,palaging loading,ang hina ng internet connection namin. Nakakainis at nakakainip mag hintay. Sabi nila 4G daw malakas na yung signal,anong nangyari ngayon mas malakas pa yung dati naming connection kesa ngayun. Ayusin niyo naman po ito, tama yung binabayaran namin sana naman sulit ang pag gamit namin dito...

    ReplyDelete
  99. Hello... Is ULTERA worth the investment? (36mos contract).
    Im planning to subscribe in plan1999+300 modem / 10mbps / 70gb monthly allocation - WORTH it po ba?
    Totoo ba ang speed.
    Thank you.

    ReplyDelete
    Replies
    1. Research more on their Data capping. It might not be worth it.

      Delete
  100. Question..if naka ultera ka na..paano na yung dati kong wifi router? pwede ko pa ba sya gamitin as repeater? how? is this allowed? kasi alam ko may repeater device ang pldt homebro at ire-rent mo to if gusto mo...what a money making fucking business.

    ReplyDelete
  101. I'm still using my old Canopy connection. Although its not that fast, pero pwede na pag tyagaan. I've been using it since 2011. Question is, yung pinaka mabilis lang nya na speed is 1mbps that is, pag tulog na lahat na tao dito sa bahay... and during the day it only averages to .36 mbps download speed kahit na skype lang ang gamit ko for an hour. would it be okay if i retain my smart bro canopy, and at the same time, get an ULTERRA connection as back up? Papayag kaya sila na dalawa connection ko. Plan ko kasi mag homebased tutor. Please reply po. I need your take on this. |Thanks.

    ReplyDelete
    Replies
    1. DON'T. Ang gamit ko rin ngayon ay Canopy at namimilit yung PLDT na mag-upgrade na kami sa Ultera. Dahil alam ko yung feedback ng mga PLDT Ultera customer tumanggi ako. Ngayon bumalik sila at sinabing mawawalan na daw kami ng internet this February kung hindi pa rin kami maguupgrade sa Ultera. Meron ba dito na ganito din ang situation?

      Delete
    2. Hi. Pareho kami ng situation ni crazy4money, namimilit din ang pldt rep to change our canopy type to ultera, hindi pa rin kami pumapayag. And sinasabi nila na by march 2016 daw mawawala ang base na nagsusuply ng internet sa area namin. Dapat po ba namin paniwalaan ito?

      Delete
  102. Hi Everybody!

    I have a question lang po. So I received a billing from smart bro today that I have an unpaid bills remained on my canopy account. Actually pina-terminate ko na yung account ko and everything was paid off na before I left Ph.
    So yung tanong ko is:

    Should I ignore the SOA that I've received?
    Or what?

    any opinion I would appreciate it :)

    And one more thing pala, is it true na ang canopy ay magiging phase out na by feb?

    hmmm..

    ReplyDelete
  103. Hi, just like like crazy4money, may nagpuntang tech sa amin just before i leave home for work. sabi magupgrade na daw ako dahil anytime soon ay mawawalan na kami ng internet dahil totally ay aalisin na ng smart ung canopy. hindi ako pumayag at pumirma na lang ako ng waiver. I asked te teck kung kelan mapuputol pero kahi DAW sila ndi nila alam. basta mapuputol na lang without notifying the subscriber. feeling ko, by end of feb, wla ana tau internet, lol

    ReplyDelete
  104. Mas mabuti pong i continue nyo po yung canopy kasi kami nakuha nila kami sa magandang salita nila nag ending kami ngayon ang nagdudusa once nag migrate pag na abot nyo po yung limit a day biglang babagal yung speed the following day na kayo makakagamit ng maayos yun ay kung magrere-set yung in yung connection minsan kasi di nagrere-set sa system nila ang ending Turtle net kaya mas mainam avail nyo na lang kung hanggana saan yun canopy service nila then tsaka kayo lumipat ng ibang ISP.....tsaka yung capping limit na binibigay dito sa Pinas ay wala pang kalahati sa standard capping (pagpapabagal) limit sa ibang bansa...

    ReplyDelete
    Replies
    1. ngayon nag upgrade na naman ang pldt monthly allocation na. at once na maubos mo ang allocated sayo putol na ang net mo at maactivate lang kung bibili na kayo ng booster... ang masaklap di nila inexplain na ganun ang mangyayari kaya sa mga may tumawag dyan na kung gusto mag upgrade huwag na. hindi naman bumilis ang net bumilis lang maubos ang allocation nila... gusto kong ipabalik sa dati ayaw na nila

      Delete
  105. pangit ba tlga ang ultera? mabagal ba at intermittent ang connection? nka SmartBro Wimax kmi ngaun ok nmn ung bilis nya kaso nga lang intermittent ung connection nmn like every hour dlwang beses nwawala ung connection tpos may mga times na mawawala ung connection ng for about 2minutes tpos magkakaruon ulit tpos mwawala na nmn mga 30minutes to 1 hour sya na ganun. may tumawag din sa amin na agent na mag switch n daw kmi sa ultera dhil ma pphase out na daw ang wimax pero hnd ako pumayag dhil may data capping at may 3years na lock in contract pero ngaun wla ng data capping at wla na ding lock in contract so pumayag na ako pero d pa nmn na papalitan ung wimax nmn. prng nag dadalwang isip nko mag upgrade dhil sa mga nababasa ko tungkol sa ultera. anu sa tingin nyo mganda gawin?

    ReplyDelete
  106. kung ako sayo huwag ka ng mag upgrade sa ultera... madaya sila. dati may 1gb akong daily allocation (a total of 30gb in a month) at after na maubos ang 1 gb babagal ang net ngayon nag upgrade sila tuloy tuloy na ang gamit at once na maubos mo na ang 30 gb stop na ang net mo.. makakagamit ka lang ulit kung bibili ka ng booster... di mo naman makokontrol ang usage ng net. di nila sinabi na may additional ng babayaran once na maubos na ang monthly allocation mo. had i know na ganun di na sana ako nagpa upgrade kasi madali maubos kapag tuloy tuloy ang gamit di katulad noon na once na maubos mo ang 1 gb babagal lang kinaumagahan meron na namang medyo mabilis bilis....

    ReplyDelete
  107. Walang Kwenta ang Ultera! nakaka bwiset lang! mag two-two years na naming ginagamit toh habang tumatagal lalong nagiging walang kwenta! Dati konting ulan lang nahina na ang internet connection! Ngayon mas nakaka bwiset! konting ulan lang WALA NG INTERNET CONNECTION!!!!!!!!!!!!!!!!!!!! Paki ayos nmn sistema nyo PLDT Ultera/Smart! napaka walang kwenta eh! Monthly naman nakakabayad kami ng maayos! kahit ang haba ng pila kasi gusto din naman ng magandang serbisyo! Nandadaya pa ata kayo! At eto pa pala nung nag pakabit kami nitong Ultera hindi man lang ini-explain ng Napaka galing nyong Agent na mag babayad ng FIFTEEN THOUSAND PESOS (15,000) pag pinaputol namin, dapat tapusin ang 2yrs.! Grabe matinde talaga! eh kaya nman namin ipapaputol na eh sobra na sa kabagalan parang nag tatapon lang kami ng 1k monthly napaka bagal naman ng internet! Grabe kayo! Kulang na lang mang budol kayo may magpakabit lang sa inyo eh!!! haaaaaaayyyyyyyyyyyyy!!!!!!!!!!!!!! nakakapang-gitil talaga! Yung Asawa kong nasa ibang bansa di kami makapag Skype ng ayos kasi paputolputol!! every 2mins. namamatay dahil wala daw yung punyetang Internet Connection ng Walang Kwentang Ultera!!!!!!!!!!!!!!!!!!!

    ReplyDelete
    Replies
    1. i-BOYCOTT ang Ultera/Smart Bro!

      Delete
  108. Hello guys,

    Question lang po may tumawag po saking agent from pldt at naka enrolled daw po yung account ko for migration nang smart bro canopy to ultera but i said to that agent wag muna since di ko pa alam yung uletra . So after doing some research and reading reviews about ultera i concluded that the main problem is the data capping so after a week tumawag po ulet yung pldt agent sakin if decided na daw po ba aku sa migration and then i asked him kung totoo yung data capping at sabe ko din dun mismo sa site nila meron limit yung data for plan 999 which is 50gb per month. Pero nagulat aku sa sinabe ni agent na if existing na yung account mo sa kanila yung data na mkukuwa mo sa ultera is same lang din nang nakukuwa mo nuon sa canopy mo it means unlimited na yung data mo.at yung nakita ko sa pldt site mismo nay may volume capping per month ay para lang daw yun sa mga new subsciber. Totoo po ba ito baka po kase sinasabe lang yun ni agent para mag migrate aku.

    Any suggeation po.

    ReplyDelete
    Replies
    1. Hindi pa ba available ang dsl sa inyo? ganyan din ang ginawa sakin, kinulit kulit ako pero hindi tlaga ako pumayag kc dhil sa capping mainly becuase i work from home. just yesterday, nainstall na ung dsl ko, unlimited pa. migration din ang ginawa sakin, from canopy to dsl na, so i can say its totally a legit upgrade. speed na nakukuha ko is between 3-5 mbps. kung ako saiyo, wag ka papayag, hayaan mo lang dahil baka magsisisi ka.

      Delete
  109. Tanong lang.
    Meron akong OT-350 Ultera pero yung outdoor unit nalang at cable.
    Bumili ako ng TP-Link router sa pagbabakasaling gumana.
    So ganito ang magiging installation ko:

    Ultera Outdoor Unit (with Smart postpaid Lte Sim) --->> TP-Link router.

    Gagana ba ang ganyang setup o kailangan ko pang mag lagay ng PoE Injector (12V) sa pagitan nila.

    Salamat.

    ReplyDelete


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